Patient dissatisfaction can harm healthcare providers and healthcare facilities. Therefore, it is the responsibility of every member of staff to provide the best possible care, and many healthcare organizations should consider measuring patient satisfaction to be an important part of quality assessment. Some studies showed that the overall number of patients who were happy with anesthesia services was low. The majority of studies showed that the magnitude of patient satisfaction on anesthesia service was high. Patient satisfaction provides patient-centered care in a culture that accepts people for whom they are and where they are in their life cycle by satisfying their needs at that time, in line with the health systemвЂ™s objective of caring for patientsвЂ™ bodies, minds, and spirits and also to have a good impact on personnel, the community, and the organizationвЂ™s health. Therefore, comprehensive evaluation of patient satisfaction after anesthesia services is an important parameter for quality control and continuous improvement in-hospital care. Several forms of anesthesia, including regional anesthesia, general anesthesia, and a possible combination of regional and general anesthesia, are widely used throughout modern surgery. Patient satisfaction may have a significant impact on a variety of areas of their behavior, including overall healthcare resource consumption, adherence to treatments, and the consistency of their connection with practitioners. It is described as a subjective assessment of the service obtained considering the individualвЂ™s expectations and a crucial component in determining the quality of healthcare.

Patient satisfaction refers to how satisfied patients are with the services delivered in terms of meeting their requirements and expectations. We recommended that the anesthetists must give attention to reduce the factors that decrease the satisfaction level of the surgical patients. Patients who underwent operation with regional anesthesia, obtained adequate information about anesthesia, visited by anesthetists after operations, did not have nausea/vomiting, did not feel pain during induction, and patients who did not feel pain immediately after operation were satisfied than the counterparts. The overall patientsвЂ™ satisfaction on perioperative anesthesia service was 74%. Adults who did not feel pain during induction of anesthesia were 2.7 times (AORвЂ‰=вЂ‰2.7, 95% CI: 1.43вЂ“5.08) satisfied than an adult who felt pain during induction of anesthesia. Patients who obtained adequate information was 3.14 times (AORвЂ‰=вЂ‰3.14, 95% CI: 1.71вЂ“5.74) satisfied than that of the counterpart. Patients who received regional anesthesia were 2.8 times satisfied than those who received general anesthesia (AORвЂ‰=вЂ‰2.8, 95% CI: 1.42вЂ“5.36). The overall proportion of patients who were satisfied with perioperative anesthesia service was 74% (95% CI: 69вЂ“78). A total of 398 patients were included in this study with a response rate of 98%. The strength of the association was presented using an adjusted odds ratio with a 95% confidence interval, and a value <0.05 was considered as statistically significant. Data were entered into Epi-data version 3.1 and exported to STATA version 14.1. Institutional-based cross-sectional study was conducted from May 16 to June 22, 2021, at the University of Gondar Comprehensive Specialized Hospital. This study aimed to assess patient satisfaction and associated factors on perioperative anesthesia services.

Patient satisfaction is a crucial component in determining the quality of healthcare in anesthesia services.

Stata confidence interval